Aakash Shah, CEO & Founder of Wyndly, remembers two moments that reshaped his life.

The first time he put on glasses and realized the world wasn’t supposed to be blurry and the first time he woke up breathing clearly after 20 years of congestion.

“It was the first day I felt like my body actually worked,” recalls Aakash.

When his cousin, Dr. Manan Shah, cured his allergies using immunotherapy drops, everything clicked.

That’s why he teamed up with Dr. Manan to build Wyndly: a modern national allergy practice to help people finally breathe.

But as Wyndly grew, multi-state compliance started pulling Aakash away from the mission he cared about most.

Problem

Remote talent everywhere. Regulations everywhere too.

“The beauty of a remote team is you get the best talent everywhere, the drawback is you have to deal with all these extra regulations,” explains Aakash.

And the details were endless.

“We have a doctor in Denver, which has its own portal for registering compared to areas outside of Denver. Catching these nuances was a massive headache for us.”

Even his weekly trip to the mailbox turned into a compliance roulette wheel.

“If it’s a good week, I have no mail. If it’s a great week, the government has sent me a check. But more often it’s a notice saying, ‘You missed this tax, or you forgot to pay this fee, that we now say you’re supposed to pay.’”

And it all fell on him.

“My goal is HR and compliance never fits into my day. But compliance rears its ugly head at least weekly."

These “pop ups” stole precious founder time away from building towards a world without allergies.

What Gusto missed, Wyndly paid for.

Like many startups, Wyndly began on Gusto. But each miss from Gusto became another fire that Aakash had to put out.

“We registered in three states: New York, Colorado, and Virginia, and literally I got in trouble with all three states,” recalls Aakash.

The issues piled up:

• Registered with the Department of Labor, but not Taxation

• Missed owner-specific filings in New York

• Registered in Colorado, but not Denver

“I was thinking, Gusto, you say you’re doing payroll for me. It doesn’t feel like you're doing payroll for me. You’re running the math… but what about all the registrations and operations?”

And then came the breaking point.

“Gusto actually messed up our taxes. You have one job. Payroll and payroll taxes, that’s literally what I am paying you to do. They failed at that”.

Aakash realized he needed a partner who could truly handle the complexity of a national, remote-first medical practice, not just calculate paychecks.

Solution

Finding a partner who could keep up

When Aakash connected with Central’s founders, he decided to become one of their earliest customers.

The experience immediately felt different.

“There’s a lot of attention put on getting everything right upfront. You get a human with that, but it’s also in Slack, where work actually happens. That was huge.”

Central didn’t ask him to adopt another dashboard.
They met him in the tools he already lived in.

“My job is not to log into a dashboard. If someone tells me they didn’t get their W-2, I just want the information. With Central, I can send a message and it gets done."

Compliance, handled where work already happens

Today, Aakash handles compliance from the same place he handles the rest of the business: Slack.

“I just take any notice and forward it to the Central team in Slack and ask: ‘Is this something I need to worry about? Are you already managing it?’” explains Aakash. “The same day someone replies saying, ‘Hey, we know about this. We’re handling it on the backend.’”

And when monthly accounting questions come up, the Slackbot steps in.

“It used to take tons of spelunking. Now I can ask the Central bot, ‘How much did we pay this person last month?’ and get the number straight up. That’s a monthly workflow for me.”

With human expertise and automation in one place, compliance no longer interrupts his day or his mission.

Result

10 hours/month reclaimed, zero HR hires needed

As Wyndly expanded into more locations, the impact only grew.

“Central is saving us five to ten hours a month, and that’s a minimum.”

“Especially as we've scaled up the team across more and more jurisdictions, Central has been an incredible time saver.”

More importantly, it gives him back founder time:

“I can work on the company. Hire folks. Put energy toward growth. Do stuff that actually moves us forward instead of the chores that inevitably pop up.”

And instead of hiring a fractional HR person (plus all the software they’d require) Central replaced the need entirely.

“Usually I’d have to hire a fractional HR person, and they would have me bring on tons of software. Central’s AI is that fractional person, and the software. It just works seamlessly.”

His advice to any remote-first founder?

“If you think you’re going to hire in more than one location, you need to be on Central. No one else is going to make being in multiple jurisdictions easy. They’re not built the right way.”